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<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>Hi
Brad,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>Long
term approach sounds fine - adding the exceptions to the existing method and
creating a new workflow version</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001>should be enough. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>Short
term - if you want to just close off the items (not re-execute them), you should
be able to do this by going to the</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001>technical work item display of the relevant work item
and using the Edit >Change option - you should then be able to
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001>complete manaully (if synchronous) or complete with
event (if asynchronous). (From memory those options are
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001>available in 4.0B.) Doublecheck that the workflow
above continues correctly after you have done that.
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>Later
releases have an option in SWI1 to re-execute stuck batch items, but I can't
recall having that option in 4.0B, </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>so if
you have to re-execute you might have to do that manually and then finish
the workitem as above. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001>Regards,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=634355502-31102001>
<DIV style="HEIGHT: 90px; WIDTH: 374px"><FONT size=2>
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<DIV><FONT size=2><FONT color=#0000ff>Jocelyn Dart</FONT> <BR><FONT
color=#0000ff>Consultant (EBP, BBP, Ecommerce, Internet Transaction
Server, Workflow)</FONT> <BR><FONT color=#0000ff>SAP
Australia</FONT></FONT></DIV>
<DIV><FONT color=#0000ff><FONT size=2>Email </FONT><A
href="mailto:jocelyn.dart@sap.com"><FONT
size=2>jocelyn.dart@sap.com</FONT></A><BR><FONT size=2>Tel: +61<SPAN
class=153385400-09052000> 412 390 267</SPAN><BR>Fax: +61 2 9935
4880</FONT></FONT></DIV></TD></TR></TBODY></TABLE></DIV></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=634355502-31102001> </SPAN></FONT></DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Schroeter, Brad
[mailto:BSchroeter@ti.com]<BR><B>Sent:</B> Wednesday, 31 October 2001 10:34
AM<BR><B>To:</B> SAP-WUG@MITVMA.MIT.EDU<BR><B>Subject:</B> Background work
items stuck in process<BR><BR></DIV></FONT>
<P><FONT face=Arial size=2>I'm on 4.0B and I've got some workflows whose work
items are stuck in process (status = "STARTED"). This happened due to
exceptions not being defined in the method: the exceptions were in the method
code via "exit_return" but the corresponding exception was not defined in the
actual method's attributes. So the work items have error OL818:
Exception '9002' is not defined for method 'COMPLETEECO' object type
'ZECO'.</FONT></P>
<P><U><FONT face=Arial size=2>Long-term:</FONT></U> <BR><FONT face=Arial
size=2>Since our exceptions are not modeled in definition and they are
temporary errors, my plan is to create these missing temporary exceptions in
the actual method's attributes so that the system will attempt to restart the
work item and if necessary, send a notification to the Workflow
administrator. So do I only need to create a new Workflow version (i.e.
I don't have to create a new method and a new task, do I)?</FONT></P>
<P><U><FONT face=Arial size=2>Short-term:</FONT></U> <BR><FONT face=Arial
size=2>How do I go about getting these background work items unstuck?
Please note that these do seem to be "temporary" errors since this has only
happened on a few (not all) Workflows.</FONT></P><BR>
<P><FONT face=Arial size=2>Thanks,</FONT> <BR><FONT face=Arial
size=2>Brad</FONT> </P></BLOCKQUOTE></BODY></HTML>