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<TITLE>RE: Workflow Mail to have information outside....</TITLE>
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<P><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">Hello Jody,</FONT>
</P>
<UL>
<P><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp; Thanks for the quick response - my problem is in =
the same step, the value is not consistent.&nbsp;&nbsp; </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">At the =
Approve/Reject step (when work item ID 552090 was executed) where I =
tried to display the </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">&amp;_WORKITEM.EXECUTEDBYUSER.NAME&amp; (as in the =
parameter and in the message content), both were </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">coming out as =
'workflow' instead of the approver's name.&nbsp;&nbsp; Yet when we =
tried to view the details of the </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">WORKITEM through =
the drill down (in SWI1), that field is holding the correct name of the =
approver I </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">want to =
display.&nbsp;&nbsp; This was included in the document I enclosed =
last.&nbsp;&nbsp;&nbsp; </FONT>
</P>
 
<P><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp; You suggested to move the value into =
another new field and my question is if you cannot pick </FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">up the correct =
value, no matter where you display, the outcome is =
incorrect.&nbsp;&nbsp;&nbsp;&nbsp; Have you actually viewed</FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">the content of the =
field in the ApproveReject step&nbsp;&nbsp; ?</FONT>
</P>
<BR>
 
<P><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">Regards,</FONT>
<BR><FONT COLOR=3D"#0000FF" SIZE=3D2 FACE=3D"Arial">Roland Chan.</FONT>
</P>
<BR>
<BR>
<BR>
 
<P><FONT SIZE=3D1 FACE=3D"Arial">-----Original Message-----</FONT>
<BR><B><FONT SIZE=3D1 FACE=3D"Arial">From:&nbsp;&nbsp;</FONT></B> <FONT =
SIZE=3D1 FACE=3D"Arial">Jody Chassereau =
[SMTP:drcakes@hotmail.com]</FONT>
<BR><B><FONT SIZE=3D1 FACE=3D"Arial">Sent:&nbsp;&nbsp;</FONT></B> <FONT =
SIZE=3D1 FACE=3D"Arial">18 September, 2001 12:48 PM</FONT>
<BR><B><FONT SIZE=3D1 =
FACE=3D"Arial">To:&nbsp;&nbsp;&nbsp;&nbsp;</FONT></B> <FONT SIZE=3D1 =
FACE=3D"Arial">SAP-WUG@MITVMA.MIT.EDU</FONT>
<BR><B><FONT SIZE=3D1 =
FACE=3D"Arial">Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT>=
</B> <FONT SIZE=3D1 FACE=3D"Arial">Re: Workflow Mail to have =
information outside....</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">Roland,</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">I reviewed your document on the =
problem you are having with capturing the</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">'executed by' information for your =
use in a mail message.&nbsp; I have also</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">developed a workflow for T&amp;E and =
had run into similar issues when trying to</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">capture the userid of the actual =
approver.</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">The problem I had was that I wanted to =
have a background step after the</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Approve/Reject that checked the =
actual approver to make sure they were valid</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">(in case someone had performed =
substitution in the Business Workplace).</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">When I kept checking the 'executed =
by' data, the userid was WF-BATCH.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Apparently once the background step =
had begun, the userid in the previous</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">step was no longer available in that =
system field.</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">So, here is what I recommend:&nbsp; In =
the binding of the Approve step, move</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">_Workitem (Standard work item) into a =
new container element (let's say</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&amp;WorkItemSave&amp;).&nbsp; Define =
this container element in the workflow with obj.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">type WORKINGWI.&nbsp; This way, the =
work item data is stored in a separate area</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">and will not be changed unless you =
overwrite it.&nbsp; Then when you have a later</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">step that needs to use the data, you =
can pass in</FONT>
<BR><FONT SIZE=3D2 =
FACE=3D"Arial">&amp;WorkItemSave.EXECUTEDBYUSER.NAME&amp; and it should =
have the actual approver</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">info.</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">I didn't quite follow your question on =
how the name formats, but maybe this</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">will give you something to work =
with.&nbsp; I hope this helps you out.</FONT>
</P>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">Jody Chassereau</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">drcakes@hotmail.com</FONT>
</P>
<BR>
 
<P><FONT SIZE=3D2 FACE=3D"Arial">&gt;From: &quot;Roland Chan =
(EPA)&quot; &lt;Roland.Chan@ericsson.com.au&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Reply-To: SAP Workflow Users' =
Group &lt;SAP-WUG@MITVMA.MIT.EDU&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;To: SAP-WUG@MITVMA.MIT.EDU</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Subject: Re: Workflow Mail to =
have information outside....</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Date: Tue, 18 Sep 2001 11:12:38 =
+1000</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Hi Mark,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 =
FACE=3D"Arial">&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp; Please find the details of the analysis of =
the workflow using</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;SWI1 as attached.&nbsp;&nbsp; The =
container information was displayed when work item</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;ID 552090 was =
executed.&nbsp;&nbsp; You can see that the _Decision_parameter 3 =
was</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;holding the value 'workflow' =
instead of 'Donna Lee Light' being the</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;approver.&nbsp;&nbsp;&nbsp; Yet =
when you looked into the workitem details by drilling</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;down,</FONT>
<BR><FONT SIZE=3D2 =
FACE=3D"Arial">&gt;&amp;_WORKITEM.EXECUTEDBYUSER.NAME&amp; is actually =
holding 'Donna Lee Light' who</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;is</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;the approver of the =
travel.&nbsp;&nbsp; And when you looked into the container</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;information when work it ID =
552091 was executed (this time is a background</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;step (to change the status of =
travel record), the field is now holding</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;'workflow'.&nbsp;&nbsp; This =
doesn't make sense.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 =
FACE=3D"Arial">&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp; Also in the workflow analysis, the approver =
name is displayed</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;correctly in the analysis.&nbsp; =
Where does such information is coming from</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;('Donna light' instead of Donna =
Lee Light).&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Please advise.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Regards,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Roland Chan.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;&nbsp; =
&lt;&lt;wfswi1.doc&gt;&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; -----Original =
Message-----</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; From: Mark Pyc Workflow =
[SMTP:pyc_workflow@hotmail.com]</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; Sent: 18 September, 2001 =
12:08 AM</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; To:&nbsp;&nbsp; =
SAP-WUG@MITVMA.MIT.EDU</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; =
Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Re: Workflow Mail to have =
information outside....</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; Hi Roland,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; The step where you have =
used &amp;_WORKITME.EXECUTEDBYUSER.NAME&amp; is not a</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; background step is it? If =
so it would get executed by WF-BATCH and</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; therefore</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; may have a name like =
'workflow'.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; Just checking,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; Mark</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;From: &quot;Roland Chan =
(EPA)&quot; &lt;Roland.Chan@ericsson.com.au&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;Reply-To: SAP Workflow =
Users' Group &lt;SAP-WUG@MITVMA.MIT.EDU&gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;To: =
SAP-WUG@MITVMA.MIT.EDU</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;Subject: Re: Workflow =
Mail to have information outside....</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;Date: Mon, 17 Sep 2001 =
16:50:11 +1000</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;Hello Mark,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; =
&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp; Thanks for this - we are using 4.5B and in the =
field</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;selection</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;we can actually select =
this &amp;_WORKITME.EXECUTEDBYUSER.NAME&amp; field but</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;the</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;result coming out from =
the selection is the word 'workflow' instead of</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; the</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;agent's =
name.&nbsp;&nbsp;&nbsp;&nbsp; Has any other come across this and is =
there any</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;suggestion</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;?&nbsp;&nbsp;&nbsp; =
Please advise.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; =
&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regards,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; =
&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Roland Chan</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; 03 9301 =
3523</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Ericsson Business =
Applications Team</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Level 38.29, 360 =
Elizabeth St</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Melbourne =
3000</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; -----Original =
Message-----</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; From: Mark Pyc =
Workflow [SMTP:pyc_workflow@hotmail.com]</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Sent: 13 =
September, 2001 6:57 PM</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; To:&nbsp;&nbsp; =
SAP-WUG@MITVMA.MIT.EDU</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Subject:&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp; Re: Workflow Mail to have information =
outside....</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Hi all,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Further to that =
last reply I've just done a bit more testing. It</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;seems</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt;in</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; 4.6 you can =
simply use &amp;_WORKITEM.EXECUTEDBYUSER.NAME&amp; in</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt;Notification</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; text</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; or binding if =
necessary. In 4.0 though I can't see that it is so</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; easily</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; available.</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; A bit quick on =
the reply...</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Have fun,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; Mark</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt;</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">&gt; &gt; &gt; &gt; =
_________________________________________________________________</FONT>=
 
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