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<TITLE>Excluded Agents</TITLE>
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<P><FONT SIZE=3D2 FACE=3D"Arial">Hi Folks,</FONT>
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<P><FONT SIZE=3D2 FACE=3D"Arial">We have a Release for Payment WF =
running in the company. The Release for Payment task =
"407862" is used with Activity_EXCLUDED_AGENTS configured to =
receive agents from Reference table "WFSYST" & Reference =
field "ACT_AGENT" in the ABAP Dictionary. The =
evaluation path (also called approval path) consists of a multi-level =
WF procedure with different people at different positions/levels. =
</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">The problem occurs when someone at a =
lower level approval an invoice. This person (say "Person =
A") is also acting (substituted) for another person =
("Person B") where "Person B" is on the same =
approval path, but at a higher level. After "Person A" =
completes the approval. The WF takes the item to the upper level =
for approval. But, because that "Person B" is on =
vacation and had substituted "Person A"; the WF will try to =
take the work items back to "Person A" for approval. =
This is where the work item gets stuck because "Person A" is =
an excluded agent by the definition of the Release for Payment task =
"407862". </FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">The problem also occurs when =
"Person A" substitutes "Person B". The WF =
system knows who completed the work item and will remember not to send =
it to that person again.</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Running transaction "SWI1", =
the work item will appear with status "Ready" and =
"blank" value for the Actual Agent field. This is where =
we manually end and approve the invoice using special authorization by =
a Basis person. </FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Well, I need to you what you think is =
a good solution for this problem.</FONT>
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<P><FONT SIZE=3D2 FACE=3D"Arial">Regards,</FONT>
</P>
<P><B><FONT SIZE=3D2 FACE=3D"Arial">Abdulla Musaid</FONT></B>
<BR><I><FONT SIZE=3D2 FACE=3D"Arial">Systems Analyst SAP =
FI/CO</FONT></I>
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