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<TITLE>Transfer of work item due to org unit change</TITLE>
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<P><U><B><FONT SIZE=3D2 FACE=3D"Arial">Problem:</FONT></B></U>
<BR><FONT SIZE=3D2 FACE=3D"Arial">We're on 4.0B (hot package 14) and =
I've got an org unit set up like this:</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Org unit I</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial"> Position 1</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial"> Holder A (validity =
10/11/2000 - 12/31/9999)</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">*Note: Positions are created in =
reference to jobs and workflow tasks</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">are assigned to jobs.</FONT>
</P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Currently holder A has 3 work items in =
inbox for this org unit position. On 10/17/2000 via tran PPOM I =
delimit holder A with a delimit date of 10/16/2000 and add holder B =
with a validity of 10/17/2000 - 12/31/2000. Holder B currently =
has no work items in inbox. I then execute tran SWUS and select =
"Refresh organizational environment" button. Now holder =
A has no work items in inbox but holder B still has no work items in =
inbox either.</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Then on 10/18/2000 I log in as holder =
B and see that the 3 work items are now in the inbox.</FONT>
</P>
<P><FONT SIZE=3D2 FACE=3D"Arial">I was expecting tran SWUS to transfer =
the work items from holder A to holder B instantaneously. Why did =
I see the work items in holder B's inbox the next day, and what =
triggers the transfer of these work items?</FONT></P>
<P><U><B><FONT SIZE=3D2 FACE=3D"Arial">SAP OSS =
Responses:</FONT></B></U>
<BR><FONT SIZE=3D2 FACE=3D"Arial">"To get a better performance for =
selecting the inbox, the items for the different users are buffered. =
Using transaction SWUS -> "Refresh organizational =
environment" does refresh this buffer only for the current user. =
Therefore, the 3 items disappear from its inbox but do not appear in =
other inboxes.</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">To get the items in other ones inbox, =
you can use the same function for the other user(s).</FONT>
</P>
<P><FONT SIZE=3D2 FACE=3D"Arial">The general behavior is, that once =
each day (maybe at night), all buffers will be refreshed. This is why =
the next day the items appear automatically. Transaction SWU_OBUF =
should also do the refresh for all users."</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">**********</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">"It is right. Transaction =
SWU_OBUF does not exist in 4.0B (sorry that I forgot this). I called =
the responsible developer for a corresponding report or transaction in =
4.0B. As he told me, there is none."</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">**********</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">"I'm sorry that there is no =
other way in release 4.0. In 4.6, SWU_OBUF does only reset the =
timestamps for the buffered values what should lead to a complete new =
selection at the next access."</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">**********</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">"The refresh of the =
organizational environment is done once each day (at night) by the =
system (for all users). The manual refresh is only possible for =
the current user, that is</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">logged on. There is no function for an =
administrator."</FONT>
</P>
<P><U><B><FONT SIZE=3D2 FACE=3D"Arial">My Dilemma:</FONT></B></U>
<BR><FONT SIZE=3D2 FACE=3D"Arial">So is there no way to allow a =
centralized person to manually refresh the org environment after org =
unit changes without:</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">-having each affected user do their =
own refresh, or </FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">-without waiting overnight for the =
buffers to refresh?</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Could it be done in a custom report =
with certain function modules?</FONT>
</P>
<BR>
<P><FONT SIZE=3D2 FACE=3D"Arial">Any help is greatly =
appreciated,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Brad</FONT>
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