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<DIV align=left class=OutlookMessageHeader dir=ltr><FONT color=#0000ff
face=Arial size=2><SPAN class=079284506-04062001>Hi&nbsp;all&nbsp;fellow
SAP-WUGers,</SPAN></FONT><FONT color=#0000ff face=Arial size=2><SPAN
class=079284506-04062001>&nbsp;</SPAN></FONT></DIV>
<DIV><FONT size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001><FONT color=#0000ff face=Arial>I've&nbsp;created a
workflow beginner's guide to help explain workflow/webflow to anyone and
everyone.</FONT></SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>Hopefully this will be a useful tool for us all when
trying to explain workflow/webflow to </SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=079284506-04062001>managers, users, customers, etc., etc.
</SPAN></FONT></DIV>
<DIV><FONT size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001></SPAN></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>The point of the guide is to explain basics
including:</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001></SPAN></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What is workflow/webflow and what's the difference
between them</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What does workflow do for
you</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What's involved in creating/modifying workflows (high
level)</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What sort of skills you need to set up
workflows</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What sort of skills users need to work with
workflows</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* What's involved in maintaining
workflows</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Overview of security for
workflow</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Basic workflow terminology</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Options for event creation
</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Options for agent
assignment</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Common problems and tips on how to deal with
them</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Change management/transport/upgrade considerations
</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001>* Additional things you should consider if you are
using webflow</SPAN></SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=079284506-04062001>*
Suggestions for things to include on a web-based workflow "helpdesk"
</SPAN></FONT></DIV>
<DIV><FONT size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001><FONT color=#0000ff
face=Arial></FONT></SPAN></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=2><SPAN class=818493506-04062001><SPAN
class=079284506-04062001><FONT color=#0000ff face=Arial>This guide will shortly
be added to SAPNET but in the meantime&nbsp;</FONT></SPAN></SPAN></FONT><FONT
size=2><SPAN class=818493506-04062001><SPAN class=079284506-04062001><FONT
color=#0000ff face=Arial>I've attached a copy in
case&nbsp;you&nbsp;</FONT></SPAN></SPAN></FONT></DIV>
<DIV><FONT size=2><FONT color=#0000ff><SPAN class=818493506-04062001><FONT
face=Arial><SPAN class=079284506-04062001>want to&nbsp;start using it
now.&nbsp;&nbsp;</SPAN><BR></DIV></FONT></SPAN></FONT></FONT>
<DIV><FONT size=2><FONT color=#0000ff><SPAN class=818493506-04062001><FONT
face=Arial><SPAN
class=079284506-04062001></SPAN></FONT></SPAN></FONT></FONT>&nbsp;</DIV>
<DIV><FONT size=2><FONT color=#0000ff><SPAN class=818493506-04062001><FONT
face=Arial><SPAN class=079284506-04062001>Hope that helps.
&nbsp;</SPAN></FONT><BR><FONT
face=Arial>Regards,</FONT></SPAN></FONT></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=818493506-04062001>
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      <DIV><FONT face="Book Antiqua"><FONT size=2><FONT color=#0000ff>Jocelyn
      Dart</FONT> <BR></FONT><FONT color=#0000ff face=Roman size=2>Consultant
      (BBP, Ecommerce, Internet Transaction Server, Workflow)</FONT><FONT
      size=2> <BR><FONT color=#0000ff>SAP Australia</FONT></FONT></FONT></DIV>
      <DIV><FONT face="Book Antiqua"><FONT size=2><FONT color=#0000ff>Email <A
      href="mailto:jocelyn.dart@sap.com">jocelyn.dart@sap.com</A><BR>Tel:
      +61<SPAN class=153385400-09052000> 412 390 267</SPAN><BR>Fax: +61&nbsp;2
      9935 4880</FONT></FONT></FONT></DIV></TD></TR></TBODY></TABLE></DIV><FONT
size=2>
<P>"Creativity is allowing yourself to make mistakes.&nbsp; Art is knowing which
ones to keep." </P></FONT></SPAN></FONT></DIV></BODY></HTML>