Offline Approval to ECC via Outlook

[Snehal Kutumbale]

Thank you everyone for your responses. Yes, we figured it out. The 3 steps
mentioned by Prakashreddy Sabbu below is what we'll have to do. The only
problem is that when the approver clicks on the approve link, it
automatically creates a response email, and then he has to click on 'Send'
which leaves the content of the email editable, which is a risk.

If someone has HTML code ( we don't have a PHP interface, else it could
have been solved easily) for sending the response email automatically, i.e.
without the approver to click on the 'Send' button, please share or any
pointers to achieve this would help.

Thanks & Regards,
Snehal

On Tue, Feb 5, 2013 at 5:32 AM, Prakashreddy Sabbu <
prakashreddy.sabbu at mytecsoft.com> wrote:

> Hi,
> We did this too, but my client doesn't even liked to click the hyper link
> to say approve or reject as they use different devices sometimes. We
> achieved this with 3 steps.
>
> 1. User have to reply the notification email ('RE:' should not change)
> with their decision.
>
> 2. They have to simply reply using words Approve or Reject (we considered
> only first letter in the word).
>
> 3. They reply to mail id which is maintained in SCOT to process the mail
> body to know their decision and use function module to run the decision in
> the background.
>
> Sent from my iPhone
>
> On 04-Feb-2013, at 6:51 PM, "Sharath K" <ksharath77 at yahoo.com> wrote:
>
> This can be acheived with some HTML and SAP-ABAP porgramming.
> On task execution an email should be sent to approver with a link to
> approve- On approval click,  we trigger an custom event(RFC Function
> call) which should be used to continue the approval workflow.Approver
> dont need logon to the system we can use some RFC user to connect to SAP.
> It is not completely offline..Approver has to be connected to network.
>
> We implemented this solution for some of clients..in R/3 (4.7 Enterprise).
> It needs some HTML skills and quite some ABAP programming...
>
>   *From:* Snehal Kutumbale <snehal.kutumbale at gmail.com>
> *To:* SAP Workflow Users' Group <sap-wug at mit.edu>
> *Sent:* Thursday, January 24, 2013 6:01 AM
> *Subject:* Offline Approval to ECC via Outlook
>
> Hello Everyone,
>
> There are lot of discussions about the Outlook integration with SAP. Our
> requirement is the workitems of ECC should be sent to outlook(PR release
> workitems) and approvers should be able to approve it without logging into
> SAP.
>
> So, extended notifications is not an option here as it requires a log-in
> into ECC system.
>
> Is there no other option available without installing additional
> components like DUET etc to achieve this functionality?
>
> Thanks & Regards,
> Snehal
>
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