Issue with extended notification
Kjetil Kilhavn
kjetil.kilhavn at bluec.no
Tue Mar 13 07:25:25 EDT 2012
Mandag 5. mars 2012 05.25.31 skrev Srinivas Reddy:
> Hi All,
>
> I have configuered SWNCONFIG for the extended notifications. When I
> execute the report SWN_SELSEN I could see the message " notifications
> sent" and also I could see the same workitems in SOST but these
> workitems are not comming to outlook inbox.
If you can see them in SOST the e-mail (notification message) has been created
and just needs to be sent from SAP to the recipient.
If the recipient address is not correct you need to figure out why that happens
(debug SWN_SELSEN). If the address is correct, try sending a message from SBWP
to that address and check if it arrives. If it does, something strange is
going on and you may have to debug the mail sending program. There are several
possibilities here which you have not given information about. For instance:
does the message in SOST get sent, i.e. does the status icon/log indicate it
is sent? If not, what does the log say about attempts to send it?
> Is this a network issue??
> I did a test by sending an email to external address i.e. outlook
> from business work place and its working fine. The issue is only with
> the workitems which need to be sent to outlook as an email. Can
> someone tell me where I am doing wrong??
Perhaps you're not doing anything wrong at all :-)
Unless you're responsible for master data maintenance, that is…
--
Kjetil Kilhavn (+47 40220607) - Blue Consulting AS (http://www.bluec.no)
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