difference between latest end and request end..
Ramki Maley
rmaley at erpworkflow.com
Sat Apr 25 06:19:12 EDT 2009
Priyank,
Shai is just giving an example. You can escalate each deadline to any
agent you like. Another example - First escalation to Agents' manager,
second escalation to manager's manager.
BTW, deadline monitoring is not just for notifications. Please have a
look in the Help documentation.
http://help.sap.com/saphelp_nw04s/helpdata/en/c5/e4b97e453d11d189430000e829fbbd/content.htm
Cheers,
Ramki.
priyank dev wrote:
>
> shai..Then you are telling that Using request end we cannot escalate to
> the superior manager( say,if the deadline cross)..does its only used to
> remind the agent that he is late..?..and the Latest end can be used to
> escalated to the superior agent..
> On Sat, Apr 25, 2009 at 11:14 AM, Shai Eyal <shai.eyal at yahoo.com
> <mailto:shai.eyal at yahoo.com>> wrote:
>
> Dear priyank,
>
> Functionaly there is no difference. The main idea is to have two
> deadline points of use, for example:
> On Requested End set simple deadline to remind the responsible agent
> he is late.
> On Latest End set simple deadline to notify responsible agent superior.
>
> That's about it - hope's it help.
>
>
>
> *Regards,
> Shai Eyal*
>
> *SAP Logistics senior consultant
> SAP Workflow specialist*
>
> *http://www.linkedin.com/in/shaieyal
> Mobile: 972-52-5816633*
>
>
>
> ------------------------------------------------------------------------
> ------------------------------
>
> Message: 2
> Date: Fri, 24 Apr 2009 11:49:19 +0530
> From: priyank dev <priyank.dev at gmail.com <mailto:priyank.dev at gmail.com>>
> Subject: difference between latest end and request end..
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu
> <mailto:sap-wug at mit.edu>>
> Message-ID:
> <1d52cb440904232319n137b8933h334146d61da86d8a at mail.gmail.com
> <mailto:1d52cb440904232319n137b8933h334146d61da86d8a at mail.gmail.com>>
> Content-Type: text/plain; charset="iso-8859-1"
>
>
> hi ppl,
> iam getting a lot of confusion between latest end and request
> end..both can
> be escalated to other person if the workitem is not check with in
> deadline..then what is the exact difference between them.
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