Agent assignment for Responsibility Rule
Ola Ladi
ladi_ola2003 at yahoo.com
Mon Nov 26 04:44:03 EST 2007
Hi All,
I have created a responsibility rule and would like to assign agents to the responsibilities by using "User Roles". Is this possible? If yes, how do I achieve this?
NOTE: I know it is possible to use oganizaional objects like org units, jobs, user ids, positions etc
Thanks in anticapation.
Regards,
Ola
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