No email notification for manual "forwarded" work item
Warunee Charoenkarnka
warunee.charoenkarnka at nxp.com
Fri May 11 05:16:30 EDT 2007
Hello all,
I've just joined my organization to support about workflow. This field is
still very new to me and I'd
like to learn more from your expertise. Please help for below case since
the user requirement for
solid answer is urgent.
Recently, our users have raised up the problem that they did not receive
Lotus Notes email notification
for the work items that were "manually forwarded" from their colleague.
As I've checked, office setting in Business Workplace is ok. Setting in
user maintenance (Internet mail)
is correct Batch job for forwarding work items looks fine. However, I
have no authorization to check
further in t-code "SCOT".
Is there anyway or transaction to know if workflow is built to trigger
email notification? Thank you very
much in advance for your help.
Regards,
Warunee
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