Automatic Forwarding
Susan R. Keohan
keohan at ll.mit.edu
Wed Sep 20 14:31:29 EDT 2006
Hi Joanne,
We created a maintenance dialog for table HRUS_D2. This allows adminstration of substitutes
centrally (and has even been endorsed by some folks at SAP!)
Cheers,
Sue
Joanne Johnson wrote:
> Thanks Mark,
>
> Substitution did the trick. This will work great when a user has a
> planned absence like vacation. Is there something that can be used by
> the Workflow Administrator to perform substitution for a specific user
> in the case where a user is out unexpectedly (i.e. illness) to allow
> someone else to do the work?
>
> Joanne
>
> >>> mark.pyc at gmail.com 9/20/2006 10:16 AM >>>
> G'day Joanne,
>
> Automatic Forwarding is for mails only. The concept you need for
> workitems is Substitution available in SBWP under Settings > Workflow
> Settings.
>
> Good luck,
> Mark
>
>
> On 9/20/06, *Joanne Johnson* <JoanneJohnson at jo-annstores.com
> <mailto:JoanneJohnson at jo-annstores.com>> wrote:
>
> Good Morning,
>
> I am a new workflower and am playing around with automatic
> forwarding and cannot seem to get it to work. I am on SAP 4.7.
> Here's what I've tried:
>
> In the Business Workplace, Settings -> Office Settings, I created an
> entry to forward from user A to user B for a specific date/time
> range. The workflow was created in the Inbox of user A and I
> expected it to be in user B. What am I missing? Is this one of
> those "wait until after midnight" things for sync'ing up?
>
> I also tried creating an auto forwarding rule using trans SO36 and
> got the same results. I checked tables SOSU and SOUD and verified
> that the USRNO in the forwarding rule is set up ok and it is. Both
> users are set up as possible agents. Am I missing a config setting
> somewhere?
>
> Also, how does the checkbox "Also place in inbox" work. If it's
> checked, does it remain in User A's inbox as well as User B's
> inbox? I looked for documentation but could not find any. It seems
> to work the same whether I check it or not.
>
> Lastly, if an auto forwarding rule is set up either via SO36 or by
> the user via Office Settings, how can it be changed? For example, I
> want to change the checkbox?
>
> Thanks for the help.
>
> Joanne Johnson
>
>
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--
Susan R. Keohan
SAP Workflow Developer
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
781-981-3561
keohan at ll.mit.edu
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