Maintain Areas of Responsibility for Agent Assignment
kaukabr@yahoo.com
kaukabr at yahoo.com
Sat May 13 14:30:05 EDT 2006
Hello Ayesha Khan:
I did had the same problem, but I got the solution
assign tasks to the positions (HEAD OF THE DEPARTMENT)
so everybody will get the work item in SAP Inbox.
Hope this will work for you.
And I appreciate if you kindly help me how to assign
the reposibilities and how to create responsiblities
under resposibility. Thanks and appreciated.
My Best Regards,
Qhurram
--- Ayesha Khan <Ayesha.Khan at capetown.gov.za> wrote:
> Hi,
>
>
>
> I did the assignment in the IMG as follows:
>
>
>
> Loans Management
>
> Transaction Management
>
> Release
>
> Maintain Workflow Settings
>
> Maintain Areas of Responsibility for Agent
> Assignment
>
>
>
> Therefore I'm unsure where to check the assignment
> for the task.
>
>
>
> Thanx for your response.
>
>
>
> Ayesha Khan
>
>
>
>
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu
> [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Hill, Anna
> Sent: Thursday, May 04, 2006 5:39 PM
> To: SAP Workflow Users' Group
> Subject: RE: Maintain Areas of Responsibility for
> Agent Assignment
>
>
>
> Have you checked the possible agent assignment
> against the underlying
> task?
>
>
>
> Anna Hill
> SAP Netweaver Technology
>
> SAP (UK) Ltd
> Clockhouse Place, Bedfont Road,
> Feltham, Middlesex TW14 8HD
>
> T +44 (0)20 8917 6125
> F +44 (0)20 8917 6461
> M +44 (0)7966 975125
> E anna.hill at sap.com <mailto:anna.hill at sap.com>
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu
> [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Ayesha Khan
> Sent: 04 May 2006 10:51
> To: sap-wug at mit.edu
> Subject: RE: Maintain Areas of Responsibility for
> Agent Assignment
>
>
>
> Hi all,
>
>
>
> We are using the SAP standard loan workflow
> (template 20000263) and are
> on R/3 version 4.7.
>
> We have a custom agent rule for this workflow.
>
>
>
> The problem was that no item was in anyone's inbox
> to be released and
> therefore we could not disburse the loan. I was
> told to update
> "Maintain Areas of Responsibility for Agent
> Assignment" in the IMG.
>
> I then populated the responsibility & agent
> assignment with a role and
> then assigned multiple agents to that role. However
> the email only goes
> to one of the agent's inbox.
>
> How do I get it to go to all the agents also, why
> isn't the rule working
> anymore?
>
>
>
> Regards,
>
> Ayesha Khan
>
> * ayesha.khan at capetown.gov.za
>
> > _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
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>
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