Escalation at task Latest end date (Deadline monitoring)
Cavies, Dale (ETSA)
Cavies.Dale at etsa.com.au
Thu Nov 20 00:06:24 EST 2003
Using tasks within PM Service notifications our company wants to inform
employees of outstanding notification tasks for action via work flow.
Based on a notification task code and notification priority the business
would like to define deadline monitoring and escalation (3 levels).
We have a requirment to escalate (inform a superior person/ position)
if/when Workflow task creation date +x is reached, if/when Workflow task
creation date +y is reached and if/when Workflow task creation date +z is
reached.
I assume a modeled deadline should be used, but do I need to define a
separate task and modeled deadline for each Notification task code and
priority combination ?.
Regards,
Dale Cavies
ETSA Utilities
Information Systems
IT Delivery
* Cavies.Dale at etsa.com.au
More information about the SAP-WUG
mailing list