Sending an email externally and waiting for a reply
Ronen Fox
Ronen.Fox at ness.com
Tue May 13 01:10:59 EDT 2003
Dear All,
On a CRM 3.0 system we have the following workflow scenario :
1. An email is sent to an external address
2. The system waits for a reply for this email
3. The reply is received and the workflow continues.
Can you please let me know what are the steps needed to accomplish this
scenario ?
Many thanks in advance for your help.
Best regards,
Ronen Fox
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