Distribution control for same task?
Oluwa Lola (NMP/Espoo)
lola.oluwa at nokia.com
Mon May 14 17:47:32 EDT 2001
-----Original Message-----
From: ext Daniel Hough <DANIEL.D.HOUGH at customs.treas.gov>
Sent: Mon May 14 20:23:39 EEST 2001
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Distribution control for same task?
I have a question about how Workflow manages a task assigned to a group
of users with the same job. =20
Here is the scenario:=20
5 users have the same job with a task to process a request. In normal
workflow, all 5 would receive the request once a workflow has been
triggered and the step with that task has been reached. If any of the
users opens the request, only then none will none of the other 4 users
see it in their inbox.=20
However, is there a way for such requests to be assigned in a sort of
"queued" manner among these 5 users? For example, request 1 goes to
person A, request 2 goes to person B, request 3 goes to the next person,
etc. until all the users have a request and the queue starts with person
A again? Could this be done so that only one person receives a
notification even before the request is opened? Can this be achieved
within existing org and workflow setup screens without ABAP programming?
If not, how much of a bear might it be? What happens if a sixth user
needs to be added?=20
Thanks.=20
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