setting up the integration between Workflow and Email

[Michael Sledge]

thanks, that's the answer i was looking for.  i knew it wouldn't work
straight out of the box.  i will weigh the pros and cons of each and decide
upon a plan to go forward.
 
regards
michael sledge
----- Original Message -----
From: "Chambers, Paul" <paul.chambers at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Thursday, June 28, 2001 3:10 PM
Subject: Re: setting up the integration between Workflow and Email
 
 
> You can set up either SAP exchange connector or the SAP internet gateway,
> they both have the same effect.   Checkout the R3 library, it has stacks
of
> info about setting both up...
>
> Regards
>
> > Paul Chambers
> > SAP Consultant
> > * mailto:paul.chambers at sap.com
> > ' Phone: +61 2 9935 4750
> > /   Fax: +61 2 9935 4880
> > ' Mobile: +61 401773898
> >
>
>
> -----Original Message-----
>> From: Sheth, Neeraja [mailto:Neeraja.Sheth at fnc.fujitsu.com]
> Sent: Friday, 29 June 2001 12:49 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: setting up the integration between Workflow and Email
>
>
> Mike:
>
> Actually, entering internet email addresses in user profiles is all I did
> too.
>
> If I execute S_BCE_68001285, I can see the communication methods for each
> communication type - FAX, INT etc., and transaction S_BCE_68001286
displays
> the entries for conversion between different formats RAW->INT, ALI-> RAW
> etc. These are the menu paths from SCOT, if you go down
> Settings>Communication methods and Settings>Conversion rules. I have no
idea
> how they got there, though, sorry.
>
> Neeraja
>
>
>
> > -----Original Message-----
> > From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> > Sent: Thursday, June 28, 2001 9:14 AM
> > To:   SAP-WUG at MITVMA.MIT.EDU
> > Subject:      Re: setting up the integration between Workflow and Email
> >
> > Hi Neeraja, I understand that.  What I'm confused about is the
underlying
> > mechanism that SAP uses to send messages externally to SAP.  What it
> sounds
> > like some people are saying is that you simply fill in the addresses
into
> > the user master records and you're ready to go.  But it has to have some
> way
> > of transferring a message to an Internet mail address (SMTP server,
> Internet
> > mail gateway, Microsoft Exchange Connector) or something.  Have you set
> > anything like that up?
> >
> > Regards,
> > Michael
> > ----- Original Message -----
> > From: "Sheth, Neeraja" <Neeraja.Sheth at fnc.fujitsu.com>
> > To: <SAP-WUG at MITVMA.MIT.EDU>
> > Sent: Thursday, June 28, 2001 9:09 AM
> > Subject: Re: setting up the integration between Workflow and Email
> >
> >
> > > Mike:
> > >
> > > One thing you may want to check is if the email sender has an email
> > address in the user profile - this is mandatory in 4.6C. We have created
> an
> > email address for the background user IDs WF_BATCH, BATCHMAN, etc so
they
> > can send emails from jobs and workflows.
> > >
> > > Do not give your own email address to the CPIC user - you run the risk
> of
> > receiving 'Out-of-office' mail from email recipients of background
> > jobs/workflows. The CPIC user needs to have a valid email address
because
> if
> > any mail bounces with invalid address error, it confuses users.
> > >
> > >
> > > Regards
> > >
> > > Neeraja
> > >
> > >
> > > > -----Original Message-----
> > > > From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> > > > Sent: Thursday, June 28, 2001 8:40 AM
> > > > To:   SAP-WUG at MITVMA.MIT.EDU
> > > > Subject:      Re: setting up the integration between Workflow and
> Email
> > > >
> > > > Hi Jocelyn,
> > > >
> > > > I have looked at the program RSWUWFML, but I believe an underlying
> > mechanism
> > > > (Exchange Connector, Internet mail gateway, whatever) must be in
place
> > > > before the mails will actually be sent externally.  Without setting
> > either
> > > > of these up, I just setup my personal inbox to automatically forward
> all
> > > > messages to my internet mail address.  Well, without some underlying
> > > > mechanism, I see the message waiting to be sent in transaction SCOT.
> So
> > my
> > > > question remains, must I setup the Connector or the Gateway?
> > > >
> > > > Regards,
> > > > Michael Sledge
> > > > ----- Original Message -----
> > > > From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > > > To: <SAP-WUG at MITVMA.MIT.EDU>
> > > > Sent: Wednesday, June 27, 2001 7:52 PM
> > > > Subject: Re: setting up the integration between Workflow and Email
> > > >
> > > >
> > > > > Hi Michael,
> > > > > Have you looked at program RSWUWFML?  This is a simpler way of
> sending
> > > > > email notifications for workitems that avoids the full drama of
> > > > > setting up Exchange Connector.  If you have a Workplace or
> > > > > ITS with the webgui/BWSP/BWWI_EXECUTE/etc. services on it then
> > > > > your workitems are web accessible and you can build hyperlinks
> > > > > in your emails so that you get the link between email and the
> > workitem.
> > > > >
> > > > > It's another option that should be considered before you make your
> > > > > final decision.
> > > > >
> > > > > For question
> > > > > 1: SAPOffice (that's the old name for SAP's mail inbox
> > > > > - there isn't anything called "SAPmail")is now Business
Workplace.>
> > > > > 2. Yes.
> > > > >
> > > > > Regards,
> > > > >         Jocelyn Dart
> > > > > Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
> > > > > SAP Australia
> > > > > Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> > > > > Tel: +61 412 390 267
> > > > > Fax: +61 2 9935 4880
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Michael Sledge [mailto:sledgmb at worldnet.att.net]
> > > > > Sent: Thursday, 28 June 2001 1:55 AM
> > > > > To: SAP-WUG at MITVMA.MIT.EDU
> > > > > Subject: setting up the integration between Workflow and Email
> > > > >
> > > > >
> > > > > Hi.  I have not had a great deal of experience with workflow and
was
> > > > hoping
> > > > > someone could help.  My assignment is to provide the ability to
have
> > > > > Workflow route messages to SAPmail and external (Internet) email.
> > I've
> > > > done
> > > > > quite a bit of research and am left with a few specific questions.
> > Our
> > > > R/3
> > > > > system is version 4.6C running on Sun Solaris/Oracle.  The
standard
> > email
> > > > > system here is Microsoft Exchange.  Now, my questions:
> > > > >
> > > > > 1)  In version 4.6C, is "SAPmail" now actually known as the
> "Business
> > > > > Workplace", or "Work Center"?
> > > > > 2)  Does Workflow already route messages to this internal SAP
> message
> > > > store,
> > > > > whatever the name, based on SAP username?
> > > > > 3)  What are the differences between the "SAP R/3 Internet Mail
> > Gateway"
> > > > and
> > > > > the "SAP R/3 Exchange Connector"?  Are these ever used
concurrently,
> > or is
> > > > > one for a Unix mail system (sendmail, etc) and the other for a
> > Microsoft
> > > > > mail system (Exchange).
> > > > >
> > > > > If the answers to 1 and 2 are yes, I see my task pretty much as
> > setting up
> > > > > the SAP R/3 Exchange Connector and configuring SAPconnect.  Would
> this
> > be
> > > > a
> > > > > fair assumption?>
> > > > >
> > > > > I appreciate any help you can give,
> > > > > Regards,
> > > > > Michael Sledge
> > > > > sledgmb at worldnet.att.net