<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Good afternoon:</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div></span></div><div style="font-family: Calibri; font-size: medium; "><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><div style="font-family: Calibri, sans-serif; font-size: 14px; ">IS&T has discovered that Blackberry users connecting their devices through the Blackberry Internet Service (BIS) are experiencing outages. This outage affects any BIS user connected to the Exchange server prior to the update this past weekend.</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><div style="font-family: Calibri, sans-serif; font-size: 14px; ">What are we doing to address the issue?</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Currently, IS&T is evaluating options and has a ticket open with the vendor, Research in Motion (RIM), to find a solution. We will update the MIT Services Status page <<a href="http://3down.mit.edu/3down/">http://3down.mit.edu/3down/</a>> as we receive additional information.</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Regards,</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Deb Bowser</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">IS&T</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Network Operations</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">W92-189</div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">617-253-3879</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div></span></div></div></body></html>