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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hello,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Please see below for a more &#8220;official&#8221; information from
Palm regarding the Treo 680 update that I mentioned earlier today.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Have a great weekend!<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Andrew<o:p></o:p></span></font></p>

<div>

<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>__________________________________<br>
Andrew J. Yu<br>
Mobile Devices Platform Coordinator<br>
IS&amp;T | MIT<br>
Email: andrewyu@mit.edu<br>
Phone: 617-324-8985</span></font> <o:p></o:p></p>

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face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=3 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Dean Curtis
[mailto:Dean.Curtis@palm.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, May 25, 2007 2:24 PM<br>
<b><span style='font-weight:bold'>To:</span></b> andrewyu@MIT.EDU;
gmonahan@MIT.EDU<br>
<b><span style='font-weight:bold'>Cc:</span></b> Osborn, Margaret Z<br>
<b><span style='font-weight:bold'>Subject:</span></b> Treo 680 Software Update
for AT&amp;T</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Andrew &amp; Gail &#8211; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are pleased to announce the latest software update for
the Treo&#8482; 680 is now available.&nbsp; The Palm <a name="OLE_LINK2"></a><a
name="OLE_LINK1"></a>Treo&#8482; 680 Product Update for AT&amp;T offers these
significant improvements: &nbsp;<o:p></o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Improved power management for
     better battery life.<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Helps fix device
     &quot;freezing&quot; that may occur under certain conditions.&nbsp;&nbsp;<b><span
     style='font-weight:bold'><o:p></o:p></span></b></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Provides better support for
     networks unique to some <st1:place w:st="on">Caribbean</st1:place>, Latin
     American, and Asian countries.<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Helps correct distorted
     characters that can occur in the title bar of the Phone application<b><span
     style='font-weight:bold'>.</span></b><o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Support for the new Daylight
     Saving Time legislation (available previously as a standalone update). <o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Camera update for improved
     battery life (available previously as a standalone update).<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>System Lockout improvement
     helps increase security.<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo1'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Updates Cingular branding,
     replacing it with the new AT&amp;T branding.&nbsp;<o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal style='margin-left:.25in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>This product update is available as a free download from the
Palm website at <a href="http://palm.com/680CriticalUpdate">http://palm.com/680CriticalUpdate</a>.&nbsp;
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Do your users need the update?<br>
</span></font></b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Perform the following steps on your Treo to check the
software version that is currently installed.<o:p></o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='mso-list:l3 level1 lfo2'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Press the <img border=0
     width=24 height=20 id="_x0000_i1037"
     src="cid:image001.gif@01C79EB6.0AA68470">&nbsp;(phone) button<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l3 level1 lfo2'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Press the <img border=0
     width=24 height=18 id="_x0000_i1038"
     src="cid:image002.gif@01C79EB6.0AA68470">&nbsp;(menu) button<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l3 level1 lfo2'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Select the
     &#8216;Options&#8217; menu <o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l3 level1 lfo2'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Select the &#8216;Phone
     Info&#8217; option<br>
     <br>
     If the <i><span style='font-style:italic'>Software</span></i> field reads
     Treo680-1.09-ATT then the device has the latest software. If version is
     1.03-CNG, 1.03-ATT or 1.08-ATT then install this update. If the software
     version ends with ROW then this update cannot be installed on your
     Treo&#8482;.<o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To fully equip you to assist your users, we would like to
send you a package with the following items.&nbsp; Please reply with your
shipping address and I will send the SD package out to you.&nbsp; Soft copies
of the included documents are attached to this note.<o:p></o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='mso-list:l2 level1 lfo3'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>An SD card with the standalone
     version of the update (Treo&#8482; 680 Updater
     1.09-ATT)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></font></li>
</ul>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>Instruction sheets for using the
     SD card updater<o:p></o:p></span></font></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4'><font size=2 face=Arial><span
     style='font-size:10.0pt;font-family:Arial'>One page summary of the
     improvements made in this release<o:p></o:p></span></font></li>
</ul>

<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Regards,<br>
Dean<br>
<br>
Dean Curtis |&nbsp;<font color=black><span style='color:black'>Systems Engineer</span></font>&nbsp;|
Palm, Inc.<br>
</span></font><a href="mailto:dean.curtis@palm.com"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>dean.curtis@palm.com</span></font></a><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> |
215.321.9635 | </span></font><a href="http://www.palm.com"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>www.palm.com</span></font></a><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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