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<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">Good afternoon,</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">In order to access MIT’s secure web applications such as Atlas, Benefits, WebSIS, or software downloads, MIT provides users with personal web certificates. For continued security, each year,
users are required to renew these certificates. </font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">Certificates obtained within the past year are set to expire on July 31, 2015. To ensure continued access to these secured sites, please plan to renew your certificates within the next two weeks. This
renewal process is not automatic, and there are some steps you’ll need to take to get new ones.<b> </b></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><b>What’s new this year?</b><o:p></o:p></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">This year, for enhanced security and user protection, IS&T has added Duo Authentication as an optional step in the certificate renewal process. Duo is a two-factor authentication system that
leverages landlines, smartphones and other mobile devices as an additional layer of security.</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">Faculty, staff and affiliates will be required to use Duo no later than September 30, 2015, but we encourage you to register for it when you renew your certificates. There will be a screen to
sign up for Duo at the end of the certificate acquisition process.</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><i>Note:</i> Duo enrollment is encouraged, but not yet required for students.</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">For more information about Duo, please see the <a href="http://web.mit.edu/itgc/letters/duo-memo.html">memo to the community</a> and <a href="http://kb.mit.edu/confluence/x/RJkwCQ"><span style="color: rgb(0, 0, 233);">Two-Factor
Authentication with Duo</span></a>.<o:p></o:p></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"> <b>Step One: Before obtaining your certificates</b></font></p>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -31.5pt;"><font face="Calibri" style="font-size: 14px;">• If your password is over one year old, you will be prompted to change it during the certificate renewal process. For more information
and tips on how to choose a strong password, please see: <a href="http://kb.mit.edu/confluence/x/3wNt">Strong Passwords</a><u><span style="color: blue;">.</span></u></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><b>Step Two: Obtaining your certificates</b><o:p></o:p></font></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent: -31.5pt;"><font face="Calibri" style="font-size: 14px;">· For Safari, Internet Explorer, and Chrome users: Download the updated CertAid app from the <a href="http://ist.mit.edu/software-hardware?type=All&platform=All&users=All&title=certaid&recommended_only=All">IS&T
Software Grid</a><u><span style="color: blue;">.</span></u><o:p></o:p></font></p>
<p class="MsoListParagraphCxSpLast" style="text-indent: -31.5pt;"><font face="Calibri" style="font-size: 14px;">· For Firefox users: Install certificates via the <a href="https://ca.mit.edu/">Get an MIT Certificate page</a>.</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><i>Please note</i>: If you use multiple machines and browsers, you will need to obtain a new certificate for each browser on each machine. For more information, see: <a href="http://kb.mit.edu/confluence/x/Gz9B">Certificates
at MIT</a><u><span style="color: blue;">.</span></u></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><b>Step Three: Deleting your expired certificates</b><o:p></o:p></font></p>
<p class="MsoListParagraph" style="text-indent: -31.5pt;"><font face="Calibri" style="font-size: 14px;">· It is recommended that, after installing your new certificates, you delete your expired ones. Failure to do so may cause problems accessing
certificate-protected sites. For more information, see: <a href="http://ist.mit.edu/certificates/delete"><span style="color: blue;">Deleting your expired certificates</span></a><span style="color: blue;">.</span></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;"><b>Questions?</b><o:p></o:p></font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">IS&T hopes that providing this information now will allow you to plan accordingly. Please encourage those you work with to renew their certificates as well. </font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">If you have any questions or concerns, please send an email to the IS&T Service Desk at <a href="mailto:helpdesk@mit.edu">helpdesk@mit.edu</a> or call us at 617.253.1101. You can also <a href="http://ist.mit.edu/help">send
us a request online</a><span style="color: blue;">.</span> </font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">Regards,</font></p>
<p class="MsoNormal"><font face="Calibri" style="font-size: 14px;">Pat</font></p>
<div><font face="Calibri" style="font-size: 14px;">—</font></div>
<div><font face="Calibri" style="font-size: 14px;">Patricia Sheppard</font></div>
<div><font face="Calibri" style="font-size: 14px;">Director, Provider & Consumer Partnerships</font></div>
<div><font face="Calibri" style="font-size: 14px;">Information Systems & Technology</font></div>
<div><font face="Calibri" style="font-size: 14px;">Massachusetts Institute of Technology</font></div>
<div><font face="Calibri" style="font-size: 14px;">617-253-3179</font></div>
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