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<div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>What's Happening</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">IS&T has begun the process of retiring the Cyrus IMAP mail servers, MIT's legacy email service. This is the final phase of the Microsoft Exchange email/calendar service
rollout, which began in 2008, with the objective of migrating all active accounts to the Exchange email environment.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>Who Is Affected</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Anyone whose MIT email is currently routed through the legacy (Cyrus) mail servers will be affected. At this time, less than one third of email users on campus fall into
this category.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Please note: There will be minimal to no impact for those DLCs operating their own email services. IS&T will contact the appropriate mail administrators well in advance
of changes that may affect them.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>Why</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">MIT's legacy email service is costly to maintain in parallel with the Exchange service. The resources dedicated to maintaining the Cyrus mail servers would be better utilized
supporting Exchange.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">MIT's Exchange environment is a robust service providing features not available with the legacy service, yet offering near parity with the older environment since it also
offers email access via IMAP. The Exchange service also provides levels of redundancy and management that are not available in our legacy service today.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Starting in April 2009, all incoming undergraduates were automatically assigned email accounts in our Exchange environment. By January 2010, all new @</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><a href="http://mit.edu/">mit.edu</a></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "> email
accounts were created in Exchange. Since then, most community members have been migrated to Exchange either individually or as part of a departmental effort.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>When </b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">The target date for completion of this process is December 2013.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>Next Steps</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">IS&T will contact affected users over the course of this academic year to schedule and plan the transition. IS&T will provide information and support to assist in the migration
to MIT's Exchange or to an external email provider.</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>More Information</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">For more information, please see the Knowledge Base article: Cyrus Retirement Frequently Asked Questions, </span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><a href="http://kb.mit.edu/confluence/x/PgDOC">http://kb.mit.edu/confluence/x/PgDOC</a></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">.
Some of these questions include: </span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">• Am I using the legacy (Cyrus) email servers?</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">• How do I migrate from traditional email to Exchange?</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">• What is Exchange and its features and benefits?</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">• Will this change the way I check my email?</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><b>Questions</b></span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Please send questions about this transition to</span><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; "> </span><a href="mailto:cyrus-retirement@mit.edu">cyrus-imap-retirement@mit.edu</a></div>
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<div><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Sincerely,</span></div>
<div><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Mark V. Silis, </span>Associate Director</div>
<div>IS&T, Operations and Infrastructure</div>
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<div><span class="Apple-style-span" style="font-family: Calibri; font-size: medium; ">Barbara J. Goguen, </span>Associate Director</div>
<div>IS&T, Customer Support</div>
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