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Hi Karen,<div>First off, disconnect all external peripherals including the network cable. It may be trying to connect to something. Restart.</div><div>Still the same, - then use the install CD/DVD and boot up with it (hold down the C key). Under the Utility menu item, go to Disk Utility and<div>highlight your hard drive and do a repair of the hard drive. Once that it completed, do a repair permissions. Then restart</div><div>and see what happens.</div><div>If it still comes up with the "spinning wheel", boot up on the CD/DVD again and reinstall the OS using the "Archive and Install" option.</div><div>That will save all your data and applications and install a new version of the operating system. Then you need to install all updates.</div><div>cheers</div><div>Hans</div><div><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div>Hans Dietrich</div><div><a href="mailto:hansdiet@mit.edu">hansdiet@mit.edu</a></div><div>DITR, IS&T</div><div>MIT</div><div>617-253-1313</div><div><br></div><div><br></div></span><br class="Apple-interchange-newline"> </div><br><div><div>On Jan 9, 2009, at 6:27 PM, Karen M Johnson wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hello,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Anyone have any advice?</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I crashed my machine and now all I have is the colored wheel. It does not</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">resolve itself. Multiple restarts and a restart resetting pram did nothing.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I needed to work tomorrow. Logging in to another account is the same.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">This was not related to an update.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">thanks,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">karen</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Macpartners mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:Macpartners@mit.edu">Macpartners@mit.edu</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="http://mailman.mit.edu/mailman/listinfo/macpartners">http://mailman.mit.edu/mailman/listinfo/macpartners</a></div> </blockquote></div><br></div></div></body></html>