<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>(Apologies for duplicate messages. Earlier email sent with incorrect From address.)</div><div><br></div><div>We are planning to have a meeting in January to introduce Hermes to IT support providers:</div><div><br></div><div>Date: <b>Wednesday, January 14, 2009</b></div><div>Time: <b>10am - 12pm</b></div><div>Location: <b>32-144</b> (classroom on Student Street in Stata)</div><div><br></div><div>Coffee, bagels, and donuts will be provided</div><div><br></div><div><br></div><div>What is Hermes?</div><div><br></div><div>Last October the <a href="http://kb.mit.edu">Hermes IT knowledge base</a> was launched. It's the first of its kind at MIT that provides contribution capability for the entire IT support community. The benefit is that all MIT affiliates looking for IT solutions can now search Hermes and retrieve the broadest possible results. It's a unique opportunity to accumulate and disseminate knowledge about MIT-specific IT products and services.</div><div><br></div><div>Why would you use it?</div><div><br></div><div>As an IT support person, this is an avenue for you to quickly and easily contribute your knowledge and expertise thereby helping those in the MIT community to meet their computing needs. Publishing in Hermes takes a few minutes and is well worth it whether you help five people or five hundred.</div><div><br></div><div><br></div><div>What will be covered at this meeting?</div><div><br></div><div>There will be a demo of Hermes that will include an overview of the search capabilities and the process for publishing articles. Attendees will have the chance to publish an IT article that they bring with them to the meeting. There will be time for questions and discussion.</div><div><br></div><div><br></div><div>What do you need to do to attend?</div><div><br></div><div>-Please RSVP by replying to this message</div><div>-Bring your laptop to the meeting </div><div>-Bring an IT solution or tip that you would like to contribute to Hermes. It can be anything related to IT that you've found useful in your work, e.g. network connectivity issues and solutions, software application tips and tricks.</div><div><br></div><div>Hope to see you on the 14th!</div><div><br></div><div>Best Regards,</div><div apple-content-edited="true"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="font-size: 14px; "><div><div>Barbara</div><div>on behalf of The Hermes Project Team</div><div><br></div><div><span class="Apple-style-span" style="text-decoration: underline; -webkit-text-decorations-in-effect: underline; "> </span></div><div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; "><br></span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; ">Barbara Johnson</span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; ">Information Services and Technology</span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; ">Massachusetts Institute of Technology</span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; "><a href="mailto:bdoyle@mit.edu">bdoyle@mit.edu</a></span></font></div></div><div apple-content-edited="true"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><span class="Apple-style-span" style="text-decoration: underline; -webkit-text-decorations-in-effect: underline; "><br></span></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; ">Important: IS&T IT staff will *NEVER* ask you for your password, nor will MIT send you email requesting your password information. Please continue to ignore any email messages that claim to require you to provide such information.</span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; "><br></span></font></div><div><font class="Apple-style-span" face="Arial" size="3"><span class="Apple-style-span" style="font-size: 13px; ">================</span></font></div></div></div></div></span></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br></div></body></html>