<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV>Hello,</DIV><DIV><BR class="khtml-block-placeholder"></DIV>Several staff would like a more elegant mail application. <DIV>The feature missed the most is stationary. We receive repeated questions re the same topics. Our staff could hit reply and then select the stationary for the response. This impacts work the most.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>A few users would like high priority mail to be more obvious. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Another user has submitted the following:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-In Eudora, you could change the background color and font color of your inbox. I REALLY miss this - you could make it easier on your eyes.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 11px/normal Geneva; min-height: 15px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-In Eudora, when looking in a specific mailbox, it would open a new window. In AppleMail, the mailbox opens in the same window as your Inbox which can be confusing - it is not easy to see where you are located and can easily think you are in your Inbox instead of a mailbox.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 11px/normal Geneva; min-height: 15px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-In Eudora, you could preview an email below the list of messages without the message getting marked as seen.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 11px/normal Geneva; min-height: 15px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-Message Importance indicator appeared in red so it was easier to see when a message was marked as important</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 11px/normal Geneva; min-height: 15px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-No little expression faces in AppleMail like there was in Eudora (like happy face, etc.)</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 11px/normal Geneva; min-height: 15px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I'm sure there are other features too, but these are ones I thought of right away.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thank you,</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Karen Johnson</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV>On Apr 4, 2007, at 3:51 PM, Don Montabana wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"> <DIV class="Section1"><P class="MsoNormal"><SPAN style="color:black">All,<O:P></O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black">The request for information below was sent to CSS staff today. After sending it I realized that I wanted a broader view so I’m sending this same request to you. If there are others you belive have input that we should be aware of please let me know and I’ll be happy to include them.<O:P></O:P></SPAN></P><P class="MsoNormal"><O:P> </O:P></P><P class="MsoNormal"><SPAN style="color:black">-----------------------------------------<O:P></O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black">I will be heading out to an Apple Executive Council meeting in Cupertino on May 3 and while I have a number of comments/suggestions to make to Apple I wanted to solicit your comments/suggestions from two perspectives:<O:P></O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><SPAN style="color:black"><SPAN style="mso-list:Ignore">-<SPAN style="font:7.0pt " times="" new="" roman""=""> </SPAN></SPAN></SPAN><SPAN style="color:black">What are your <U>pain points</U> with Apple (products, services, support) and equally importantly<O:P></O:P></SPAN></P><P class="MsoListParagraph"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><SPAN style="color:black"><SPAN style="mso-list:Ignore">-<SPAN style="font:7.0pt " times="" new="" roman""=""> </SPAN></SPAN></SPAN><SPAN style="color:black">What ways can we <U>partner</U> with them (technology-wise) going forward?<O:P></O:P></SPAN></P><P class="MsoListParagraph"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal" style="text-align:justify"><SPAN style="color:black">This is a chance to be heard. Although far from their biggest academic customer the MIT name and reputation carry a fair amount of weight with them. Any and all comments appreciated.<O:P></O:P></SPAN></P><P class="MsoNormal" style="text-align:justify"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal" style="text-align:justify"><SPAN style="color:black">Thanks,<O:P></O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black">Don<O:P></O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black"><O:P> </O:P></SPAN></P><P class="MsoNormal"><SPAN style="color:black">-- <BR> <B>Don Montabana</B><BR> Director, Client Support Services<BR> Information Services and Technology<BR> Massachusetts Institute of Technology<BR> 77 Massachusetts Avenue, Building N42-175<BR> Cambridge, MA 02139-4307<BR> Office: (617)253-5654<BR> Fax: (617)258-9535<BR> </SPAN><SPAN style="font-size:12.0pt;font-family:" times="" new="" roman","serif";="" color:black"=""><A href="mailto:donm@mit.edu"><SPAN style="font-size:10.0pt; font-family:" arial","sans-serif""="">donm@mit.edu</SPAN></A></SPAN><SPAN style="color:black"> </SPAN><SPAN style="font-size:12.0pt;font-family:" times="" new="" roman","serif";color:black"=""><A href="http://web.mit.edu/ist/org/css"><SPAN style="font-size:10.0pt;font-family: " arial","sans-serif""="">http://web.mit.edu/ist/org/css</SPAN></A></SPAN><O:P></O:P></P> </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Macpartners mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:Macpartners@mit.edu">Macpartners@mit.edu</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://mailman.mit.edu/mailman/listinfo/macpartners">http://mailman.mit.edu/mailman/listinfo/macpartners</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></DIV></BODY></HTML>