<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">ARD features autoinstall accomplished using a Task Server:<DIV style=""><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>Q. What is AutoInstall?</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>A.</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">AutoInstall is a new feature in Apple Remote Desktop 3 that allows administrators to</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">install software on a computer that is not currently connected to the network. This is</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">an ideal solution for customers who need to keep mobile computers running up-to-</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">date software.</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT class="Apple-style-span" face="Myriad Set"><BR class="khtml-block-placeholder"></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>Q. How does AutoInstall work?</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>A.</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">AutoInstall uses a Task Server to stage installation of software packages. The Task</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">Server will monitor the network for the next time that the computer is back online and</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">will copy the software packages to the client for installation.</SPAN></FONT> </SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>Q. What is a Task Server?</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>A.</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> A Task Server is a computer other than the administrator’s computer that can be used</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">to perform package installation and report gathering tasks. A Task Server requires</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">that customers purchase and install a separate Unlimited Managed Systems license of</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">Apple Remote Desktop 3.</SPAN></FONT> </SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>Q. What other Apple Remote Desktop tasks use a Task Server?</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>A.</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">Apple Remote Desktop 3 can also use a Task Server to collect reporting information</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">from client computers.</SPAN></FONT> </SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>Q. Why use a Task Server?</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B>A.</B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"><B> </B></SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">By using a computer other than the administrator’s computer, customers can have a</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 15px; "><FONT class="Apple-style-span" size="4"><SPAN class="Apple-style-span" style="font-size: 15px;"><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">dedicated system that is always on the network and available to collect reporting data</SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;"> </SPAN></FONT><FONT class="Apple-style-span" face="Myriad Set" size="3"><SPAN class="Apple-style-span" style="font-size: 12px;">and to distribute software packages.</SPAN></FONT> </SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><BR><BR class="khtml-block-placeholder"></DIV><BR><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; 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