<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On Aug 8, 2005, at 4:42 PM, Jay Kirsch wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I've been running Microsoft Word (OfficeX) on a G5 iMac for several months. Most of the time it works fine, but every few weeks it gives me error messages such as "Shared library error" or "this document is in use by another user". In each case I can solve the problem by throwing away the Word preference file and re-launching Word to generate a new pref file. But it's getting annoying. Does anyone have any ideas about what's going on?<SPAN class="Apple-converted-space"> </SPAN>(Incidentally, I've reinstalled OfficeX and OSX from the original disks several times).</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Jay Kirsch</DIV></BLOCKQUOTE><BR></DIV><DIV>Are you installing the Microsoft Office v. X for Mac Security Update (10.1.6)? You can get it from <A href="http://www.microsoft.com/mac/downloads.aspx">http://www.microsoft.com/mac/downloads.aspx</A>. It contains all previous Office v. X updates.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV> -- Al</DIV><BR><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Lucida Grande; font-size: 11px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Lucida Grande; font-size: 11px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande">______________________________</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande">Albert Willis</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande">Macintosh Platform Coordinator - Software Release Team</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande">Information Services and Technology</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande">Massachusetts Institute of Technology</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 11.0px Lucida Grande"><A href="mailto:awillis@mit.edu">awillis@mit.edu</A></FONT></P><BR class="Apple-interchange-newline"></SPAN></SPAN> </DIV><BR></BODY></HTML>