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<div>X-Sieve: CMU Sieve 2.2<br>
Date: Wed, 30 Jul 2003 10:01:15 -0400<br>
To: itpartners@mit.edu<br>
From: Monica Lee <molee@MIT.EDU><br>
Subject: PSB IT support position<br>
X-Spam-Score: -2.7<br>
X-Spam-Flag: NO<br>
X-Scanned-By: MIMEDefang 2.28 (www . roaringpenguin . com /
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<div>Dear IT partners,</div>
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<div>Our MIT office has an opening for a contract position to work 1-2
days per week as outlined below. Our current consultant will leave in
September. Ideally, we would like this person to begin work at the
beginning of August to allow some time for training. The initial
commitment of time will be 1-4 months, with the possibility of an
annual contract.</div>
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<div>If you know of anyone who could meet these needs, please feel
free to forward the listing to them.</div>
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<div>Thanks,</div>
<div><br></div>
<div>Monica Lee</div>
<div>PSB director</div>
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<div>PSB IT Support</div>
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<div>The MIT Publishing Services Bureau seeks a professional who could
work 1-2 days each week in our office (8-16 hours) supporting the IT
needs of our communication advising group consisting of 13 employees
and approximately 20 machines. This person would support us in our
computer management and growth needs.</div>
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<div>We work primarily in a Macintosh environment (OS 9.2.2 and
10.2.X), using applications such as FileMaker Pro, QuarkXPress,
InDesign, Photoshop, Illustrator, Microsoft Office, Meeting Maker and
many other MIT-specific applications (Eudora Pro, SAP, TSM, Brio,
etc). We currently run a Mac OS X Server which serves FileMaker and
MeetingMaker databases as well as providing centralized office
filesharing. We also maintain two Windows machines, three networked
printers (including a server-based color printer), and various
peripherals (primarily scanners and PDAs).</div>
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<div>This person would:</div>
<div>- research and coordinate hardware and software purchasing and
implementation</div>
<div>- maintain records on all PSB hardware, software, and network
information</div>
<div>- maintain vendor service contracts and coordinate
maintenance/repairs as needed</div>
<div>- troubleshoot network, software, and hardware problems</div>
<div>- support network-related functions such as printing,
filesharing, and back-ups</div>
<div>- provide insight/direction for future computing needs</div>
<div>- maintain Mac OS X server</div>
<div>- keep up-to-date on latest virus alerts, hardware and software
news, as well as MIT-specific info</div>
<div>- keep applications up-to-date, assist with installation of
updates as needed</div>
<div>- have good working knowledge of FileMaker Pro to make edits to
our centralized job tracking system</div>
<div>- be available via email/phone as needed for occasional questions
and/or troubleshooting</div>
<div>- be able to direct users to appropriate MIT resource (i.e., the
Help Desk) for additional support</div>
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<div>Requirements:</div>
<div>At least two-three years computing support experience in a
Macintosh environment supporting Mac OS 9.2.2, 10.2.X, and OS X Server
machines (Windows experience a plus).<font color="#000000"> Experience
needed in troubleshooting system software, network configurations, and
a variety of software products, including e-mail clients and web
browsers. Seek individual who is resourceful, persistent, and
effective (both in person and over the phone) while working with users
and service providers. Given the job hours, individual must have
strong time management, organizational, and multitasking skills.
Experience in higher education environment (preferably MIT)
helpful.</font></div>
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<div>Interested applicants should send a resume and cover letter to
<molee@mit.edu>.</div>
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