<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV><DIV><BLOCKQUOTE type="cite"><DIV></DIV><DIV><DIV><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN></SPAN><BR class="Apple-interchange-newline"></SPAN> </DIV><BR><DIV><DIV>On Apr 3, 2006, at 5:31 PM, Armand Doucette wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="Street"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="address"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceType"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceName"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"><DIV class="Section1"><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; ">John,</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "> </SPAN></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; ">Please accept my apologies for you not receiving a response from STS. I can tell you that there have been a number of recent discussions around this topic and the more general subject of Macintosh support. STS is in the process of upgrading the Pcounter software so we’ll see what that brings in the way of a workable solution for Mac users, one that we can support.</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "> </SPAN></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; ">Please understand that it is not feasible for us to put forth a service offering that places students in a primary/sole support role. Like all Sloan students, your time here is short and while you are enthused and engaged enough to make such an offer (to “act as the conduit for information to the mac community”), I can’t count on that arrangement long-term. So on this and the larger question of support for Macs, I’ll ask that you work with the Student IT Senate to move this along. I’ve had an initial conversation with them on this subject so they are at least familiar with your request.</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "> </SPAN></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; ">Armand</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "></O:P></SPAN></FONT></P><P class="MsoAutoSig"><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">____________________________________</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></P><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">Armand Doucette</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">Executive Director, Sloan Technology Services</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><U1:PLACE u2:st="on"><U1:PLACE u2:st="on"><U1:PLACENAME u2:st="on"><ST1:PLACE w:st="on"><ST1:PLACENAME w:st="on"><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">MIT</SPAN></SPAN></FONT></ST1:PLACENAME><FONT size="2" color="navy"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "> </SPAN><U1:PLACENAME u2:st="on"><ST1:PLACENAME w:st="on"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">Sloan</SPAN></ST1:PLACENAME></U1:PLACENAME><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "> </SPAN><U1:PLACETYPE u2:st="on"><ST1:PLACETYPE w:st="on"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">School</SPAN></ST1:PLACETYPE></U1:PLACETYPE></SPAN></FONT></ST1:PLACE><FONT size="2" color="navy"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "> of Management</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></U1:PLACENAME></U1:PLACE></U1:PLACE></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><ST1:STREET w:st="on"><ST1:ADDRESS w:st="on"><FONT size="2" color="navy" face="Times New Roman"><U1:STREET u2:st="on"><U1:ADDRESS style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 10px; " tabindex="0" u2:st="on"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">50 Memorial Drive</SPAN></SPAN></U1:ADDRESS></U1:STREET></FONT></ST1:ADDRESS></ST1:STREET><FONT size="2" color="navy"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">, E52-024</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><U1:PLACE u2:st="on"><U1:PLACE u2:st="on"><U1:CITY u2:st="on"><ST1:PLACE w:st="on"><ST1:CITY w:st="on"><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">Cambridge</SPAN></SPAN></FONT></ST1:CITY><FONT size="2" color="navy"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">, </SPAN><U1:STATE u2:st="on"><ST1:STATE w:st="on"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">MA</SPAN></ST1:STATE></U1:STATE><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "> </SPAN><U1:POSTALCODE u2:st="on"><ST1:POSTALCODE w:st="on"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">02142</SPAN></ST1:POSTALCODE></U1:POSTALCODE></SPAN></FONT></ST1:PLACE><FONT size="2" color="navy"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></U1:CITY></U1:PLACE></U1:PLACE></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "> </SPAN></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><U1:PERSONNAME style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; " tabindex="0" u2:st="on"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; ">(617) 253-0827</SPAN><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></U1:PERSONNAME></SPAN></FONT></DIV><DIV style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-family: Times New Roman; font-size: 16px; "><FONT size="2" color="navy" face="Times New Roman"><SPAN style="font-size:10.0pt;color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "><A href="mailto:doucette@mit.edu"><FONT color="navy"><SPAN style="color:navy; color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; -khtml-text-decorations-in-effect: underline; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; -khtml-text-decorations-in-effect: underline; ">doucette@mit.edu</SPAN></SPAN></FONT></A><O:P style="color: rgb(0, 0, 128); font-family: Times New Roman; font-size: 13.3333px; "></O:P></SPAN></FONT></DIV><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial;color:navy; color: rgb(0, 0, 128); font-size: 13.3333px; "><O:P style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 128); font-family: Arial; font-size: 13.3333px; "> </SPAN></O:P></SPAN></FONT></P><DIV><DIV class="MsoNormal" align="center" style="text-align:center; font-family: Times New Roman; font-size: 16px; "><FONT size="3" face="Times New Roman"><SPAN style="font-size:12.0pt; font-family: Times New Roman; font-size: 16px; text-align: center; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; text-align: center; "></SPAN><HR size="2" width="100%" align="center" tabindex="-1"></SPAN></FONT></DIV><P class="MsoNormal"><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt; font-family:Tahoma;font-weight:bold; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; ">From:</SPAN></SPAN></FONT></B><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt;font-family:Tahoma; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; "> John Harthorne [<A href="mailto:jharthorne@sloan.mit.edu">mailto:jharthorne@sloan.mit.edu</A>] </SPAN><BR style="font-family: Tahoma; font-size: 13.3333px; "><B style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; "><SPAN style="font-weight:bold; font-family: Tahoma; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; ">Sent:</SPAN></SPAN></B><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; "> Monday, April 03, 2006 1:57 PM</SPAN><BR style="font-family: Tahoma; font-size: 13.3333px; "><B style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; "><SPAN style="font-weight:bold; font-family: Tahoma; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; ">To:</SPAN></SPAN></B><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; "> Doucette Armand</SPAN><BR style="font-family: Tahoma; font-size: 13.3333px; "><B style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; "><SPAN style="font-weight:bold; font-family: Tahoma; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; font-weight: bold; ">Subject:</SPAN></SPAN></B><SPAN class="Apple-style-span" style="font-family: Tahoma; font-size: 13.3333px; "> Re: Enabling Mac support for Pcounter</SPAN></SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Mr. Doucette:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Have you considered my prior email about enabling support for mac printing? </SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">It has now been four months since my first email to Student Support, and I have not received any response at all.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">- John</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P><DIV><SPAN style="border-spacing: 0px 0px;text-align:auto;-khtml-text-decorations-in-effect: none; -apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px"><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">________________<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">John Harthorne<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">MBA Candidate, Class of 2007<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><ST1:PLACE w:st="on"><ST1:PLACENAME w:st="on"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica; color:black">MIT</SPAN></FONT></ST1:PLACENAME><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><SPAN class="Apple-converted-space"> </SPAN><ST1:PLACENAME w:st="on">Sloan</ST1:PLACENAME><SPAN class="Apple-converted-space"> </SPAN><ST1:PLACETYPE w:st="on">School</ST1:PLACETYPE></SPAN></FONT></ST1:PLACE><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family: Helvetica;color:black"><SPAN class="Apple-converted-space"> </SPAN>of Management<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Cell: 617.894.3425<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><A href="mailto:jharthorne@sloan.mit.edu"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); -khtml-text-decorations-in-effect: underline; ">jharthorne@sloan.mit.edu</SPAN></A><O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><O:P> </O:P></SPAN></FONT></P></DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><BR><BR></SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></SPAN></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P><DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">On Mar 8, 2006, at 6:45 PM, John Harthorne wrote:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><BR style="font-family: Times New Roman; font-size: 16px; "><BR style="font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Mr. Doucette:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">I realize that Sloan does not officially support Macs. I am writing to urge you to reconsider that policy, and specifically to update the print servers to enable mac users to print using Pcounter. The required changes are relatively simple; see the email below and the attachment for further details.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Macs are increasingly common ... at least 5% of the Sloan students are using mac computers right now, probably closer to 10%. Currently, we are unable to make full use of the computing infrastructure due to policies that do not reflect the relative ease of cross-platform compatibility. It is my understanding, for instance, that Sloan is the only MIT school that does not support macs (or unix). </SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">At the beginning of the year, a group of us formed a mailing list and solved every single incompatibility issue with the Sloan network, including printing. Since then, however, changes to the print server have rendered us unable to print. That is why I researched Pcounter and determined that it does, in fact, support printing via mac computers. Please read through the email I sent to student support in November (below), and examine the attachment for information on how to enable mac printing via Pcounter. As I indicate in my email, I am more than happy to act as the conduit for information to the mac community, and can help with troubleshooting and setup if desired. I was formerly a technology consultant (@stake and Symantec), and I am very facile with mac/windows integration.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Thank you very much,</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">John Harthorne</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><SPAN style="border-spacing: 0px 0px;text-align:auto;-khtml-text-decorations-in-effect: none; -apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px"><DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">________________<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">John Harthorne<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">MBA Candidate, Class of 2007<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><ST1:PLACE w:st="on"><ST1:PLACENAME w:st="on"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica; color:black">MIT</SPAN></FONT></ST1:PLACENAME><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><SPAN class="Apple-converted-space"> </SPAN><ST1:PLACENAME w:st="on">Sloan</ST1:PLACENAME><SPAN class="Apple-converted-space"> </SPAN><ST1:PLACETYPE w:st="on">School</ST1:PLACETYPE></SPAN></FONT></ST1:PLACE><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family: Helvetica;color:black"><SPAN class="Apple-converted-space"> </SPAN>of Management<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Cell: 617.894.3425<O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><A href="mailto:jharthorne@sloan.mit.edu"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); -khtml-text-decorations-in-effect: underline; ">jharthorne@sloan.mit.edu</SPAN></A><O:P></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><O:P> </O:P></SPAN></FONT></P></DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><BR><BR></SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV></SPAN><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Begin forwarded message:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><BR style="font-family: Times New Roman; font-size: 16px; "><BR style="font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P><DIV><P class="MsoNormal"><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black;font-weight:bold"><SPAN class="Apple-style-span" style="font-weight: bold; ">From: </SPAN></SPAN></FONT></B><FONT size="1" face="Helvetica"><SPAN style="font-size:9.0pt; font-family:Helvetica">John Harthorne <<A href="mailto:jharthorne@sloan.mit.edu"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); -khtml-text-decorations-in-effect: underline; ">jharthorne@sloan.mit.edu</SPAN></A>></SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><DIV><P class="MsoNormal"><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black;font-weight:bold"><SPAN class="Apple-style-span" style="font-weight: bold; ">Date: </SPAN></SPAN></FONT></B><FONT size="1" face="Helvetica"><SPAN style="font-size:9.0pt; font-family:Helvetica">November 29, 2005 5:27:09 PM EST</SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><DIV><P class="MsoNormal"><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black;font-weight:bold"><SPAN class="Apple-style-span" style="font-weight: bold; ">To: </SPAN></SPAN></FONT></B><FONT size="1" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica"><A href="mailto:StudentSupport@sloan.mit.edu"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); -khtml-text-decorations-in-effect: underline; ">StudentSupport@sloan.mit.edu</SPAN></A></SPAN></FONT><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><DIV><P class="MsoNormal"><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black;font-weight:bold"><SPAN class="Apple-style-span" style="font-weight: bold; ">Subject: </SPAN></SPAN></FONT></B><B style="font-family: Times New Roman; font-size: 16px; font-weight: bold; "><FONT size="1" face="Helvetica"><SPAN style="font-size:9.0pt; font-family:Helvetica;font-weight:bold"><SPAN class="Apple-style-span" style="font-weight: bold; ">Enabling Mac support for Pcounter</SPAN></SPAN></FONT></B><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Dear support staff:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">I am writing to request that STS reconfigure Pcounter to enable printing by Mac users at Sloan.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">I understand that STS doesn't officially support mac users. In an attempt to minimize the intrusion of mac-user related support questions, we created an ad hoc mailman list to self-support and help each other achieve the perfect configuration (macinsloan). By collaborating with each other, we were able to solve all possible issues, and had become entirely self-sufficient ... until recently. Recent changes to the printers have rendered it impossible for us to print on anything but the Athena printers in the basement.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">We fully recognize the need for STS to ensure that students pay for the use of printers, and therefore understand the motivation behind these recent configuration changes. In fact, we have done some research and have determined that it is actually possible to configure Pcounter to allow printing by mac users while ensuring that printing is tracked and billed accordingly. It should not require significant time investment by STS to enable this configuration, and should not affect other users in any way whatsoever.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">I have attached a PDF file clarifying how this works, and I would greatly appreciate it if you would review the document and consider applying the appropriate configuration. I will be happy to take responsibility for clarifying the system to mac users (via macinsloan), and will be happy to be the point person for any and all questions they may have. Also, if you need someone to test the configuration, I am happy to be the guinea pig.</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Thank you,</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">John Harthorne</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Macinsloan Moderator</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">P.S. I originally found the PDF file here:</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><A href="http://www.andtechnologies.com/support/Mac-Windows-install.pdf"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); font-family: Times New Roman; font-size: 16px; -khtml-text-decorations-in-effect: underline; ">http://www.andtechnologies.com/support/Mac-Windows-install.pdf</SPAN></A><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">________________</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">John Harthorne</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">MBA Candidate, Class of 2007</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><ST1:PLACE w:st="on"><ST1:PLACENAME w:st="on"><FONT size="3" face="Times New Roman"><SPAN style="font-size:12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">MIT</SPAN></SPAN></FONT></ST1:PLACENAME><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN><ST1:PLACENAME w:st="on"><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Sloan</SPAN></ST1:PLACENAME><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN><ST1:PLACETYPE w:st="on"><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">School</SPAN></ST1:PLACETYPE></ST1:PLACE><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> of Management</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; ">Cell: 617.894.3425</SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><A href="mailto:jharthorne@sloan.mit.edu"><SPAN class="Apple-style-span" style="color: rgb(0, 0, 255); font-family: Times New Roman; font-size: 16px; -khtml-text-decorations-in-effect: underline; ">jharthorne@sloan.mit.edu</SPAN></A><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV><DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV></DIV><DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "><Mac-Windows-install.pdf></SPAN><O:P style="font-family: Times New Roman; font-size: 16px; "></O:P></SPAN></FONT></P></DIV></DIV><DIV><DIV><BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt; color: rgb(0, 0, 221); " type="cite"><DIV style="min-height: 14px; color: rgb(0, 0, 221); "><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; color: rgb(0, 0, 221); font-family: Times New Roman; font-size: 16px; "><O:P style="color: rgb(0, 0, 221); font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 221); font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV></BLOCKQUOTE></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt; font-family: Times New Roman; font-size: 16px; "><O:P style="font-family: Times New Roman; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times New Roman; font-size: 16px; "> </SPAN></O:P></SPAN></FONT></P></DIV></DIV></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE><BR class="Apple-interchange-newline"></SPAN></BLOCKQUOTE></DIV><BR></DIV></BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>