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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I want to let you know that we completed
our IDD Database maintenance this evening and all applications are back up and
online.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks to all who contributed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Kevin Mullins<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Kevin M. Mullins
[mailto:kmullins@MIT.EDU] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 09, 2008
2:29 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">idd-prod-notice@mit.edu</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> web-tech@mit.edu;
'ssit-support'; 'asst'<br>
<b><span style='font-weight:bold'>Subject:</span></b> IDD Database Maintenance
on Thursday Evening</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>We have identified an issue
that is impacting the Parking Database and the Monthly T-Pass Extract and we
need to perform maintenance on the IDD Database this Thursday evening from
6:00pm to 10:00pm. We have identified a bug that is impacting complex queries
in Parking and we have identified and tested a patch that will resolve this
problem. <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>To apply the patch we need
to shutdown the IDD Database which will impact the following applications:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'> </span></font></b><b><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
font-weight:bold'>SAPweb:</span></font></b><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'> ECAT, Visitor Parking,
eDACCA, EHS.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'> <b><span style='font-weight:bold'>SAPweb Self
Service:</span></b> Tax Withholding, Direct Deposit, View Benefits (via PDF).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'> <b><span style='font-weight:bold'>Other:</span></b>
Parking/TPass, Nimbus, Events Calendar, Traincasters.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>We plan on completing this work by 10:00pm on Thursday
and will send out a follow-up communication when the work has been completed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>If you have any questions or concerns, please feel
free to send me a note or give me a call.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Kevin M<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=apple-style-span><font size=1 color=black
face=Helvetica><span style='font-size:7.0pt;font-family:Helvetica;color:black'>
<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=apple-style-span><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black;font-style:
italic'>Kevin M. Mullins </span></font></i></span><o:p></o:p></p>
<p class=MsoNormal><span class=apple-style-span><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black;font-style:
italic'>Team Leader Infrastructure Services</span></font></i></span><font
size=1 color=black face=Helvetica><span style='font-size:7.0pt;font-family:
Helvetica;color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=apple-style-span><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black;font-style:
italic'>Massachusetts Institute of Technology</span></font><o:p></o:p></i></span></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><span
class=apple-style-span><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black;font-style:italic'>304 Vassar Street</span></font></i></span></st1:address></st1:Street><span
class=apple-style-span><i><font size=2 color=black><span style='font-size:10.0pt;
color:black;font-style:italic'>, Bldg. W92-210</span></font></i></span><o:p></o:p></p>
<p class=MsoNormal><span class=apple-style-span><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black;font-style:
italic'>w: 617-324-8311</span></font></i></span><font size=1 color=black
face=Helvetica><span style='font-size:7.0pt;font-family:Helvetica;color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=apple-style-span><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black;font-style:
italic'>c: 781-254-5878</span></font></i></span><font size=1 color=black
face=Helvetica><span style='font-size:7.0pt;font-family:Helvetica;color:black'><o:p></o:p></span></font></p>
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face=Helvetica><span style='font-size:7.0pt;font-family:Helvetica;color:black;
font-style:italic'><a href="mailto:kmullins@mit.edu"
title="blocked::mailto:lnelms@mit.edu"><font size=2 face="Times New Roman"><span
style='font-size:10.0pt;font-family:"Times New Roman"'>kmullins@mit.edu</span></font></a></span></font></i></span><font
size=1 color=black face=Helvetica><span style='font-size:7.0pt;font-family:
Helvetica;color:black'><o:p></o:p></span></font></p>
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12.0pt'><o:p> </o:p></span></font></p>
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