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<div>Hello everyone,</div>
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Rachel Kemper asked a good question about the Drupal Cloud service: Is there a way for users to pass along requests and feedback?
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<div>I pinged Myra Hope Eskridge and here is her reply (below the line).</div>
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<div>Regards,</div>
<div>Robyn</div>
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<div style="font-family: Calibri, sans-serif; font-size: 14px; ">Thank you for asking! Lots of folks have expressed interest in helping us revamp the service, and I’m excited to hear what people have to say. </div>
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<div style="font-family: Calibri, sans-serif; font-size: 14px; ">We have a new suggestion box at this address: <a href="mailto:drupalcloud-feedback@mit.edu">drupalcloud-feedback@mit.edu</a>. Email sent to that address will go to me, to the drupalcloud ops team,
and to the workgroup members. </div>
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<div>Myra Hope</div>
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<div>On May 27, 2015, at 10:20 AM, Robyn Fizz wrote:</div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Hi everyone,</span></div>
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<div style="margin: 0in 0in 0.0001pt; "><span style="font-family: Calibri, sans-serif; font-size: 11pt; ">I wanted to share a message from Myra Hope Eskridge, the IS&T business systems analyst who is leading the effort to improve </span><a href="http://ist.mit.edu/drupalcloud" style="font-size: 15px; "><font face="Calibri">MIT's
Drupal Cloud service</font></a><span style="font-family: Calibri, sans-serif; font-size: 11pt; "> for building websites. With no further ado, here it is.</span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Regards,</span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Robyn</span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">---------------------------------</span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">At a recent meeting, Editors’ Club members shared questions and concerns about ease of use, plans for enhancements, and other elements of the MIT Drupal Cloud platform. After hearing this feedback,
IS&T's senior leadership asked me to lead a working group to assess the Drupal Cloud service overall.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span></p>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">We have convened and identified these primary areas of work:<o:p></o:p></span></div>
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<li><span style="text-indent: -0.25in; font-size: 11pt; font-family: Calibri, sans-serif; "> Refine our Drupal Cloud support model </span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt; text-indent: -0.25in; "> Improve our documentation and training media</span></li><li><span style="text-indent: -0.25in; font-size: 11pt; font-family: Calibri, sans-serif; "> I<span style="color: rgb(46, 46, 49); ">nstall updates to the Drupal core version and current Drupal modules, as well as </span>bug and <span style="color: rgb(46, 46, 49); ">security
fixes</span></span></li><li><span style="text-indent: -0.25in; font-size: 11pt; font-family: Calibri, sans-serif; "> Begin to identify a roadmap for Drupal Cloud enhancements</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; "> </span></li></ul>
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<div style="margin: 0in 0in 0.0001pt; "><span style="font-size: 15px; "><span style="font-family: Calibri, sans-serif; ">That last bullet is key: m</span><span style="font-family: Calibri, sans-serif; ">any of you are Drupal Cloud users and therefore our best
source of feedback.</span><span style="font-family: Calibri, sans-serif; "> </span><span style="font-family: Calibri, sans-serif; ">We anticipate that the work outlined above will take us through August.</span><span style="font-family: Calibri, sans-serif; "> </span><font face="Calibri,sans-serif">As
the work progresses, I will keep you posted and look for your input on the shape of the MIT Drupal Cloud service moving </font><font face="Calibri,sans-serif">forward</font><font face="Calibri,sans-serif">. </font></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Together we can make this service easier to use and to customize. Thanks in advance for collaborating with us.</span></div>
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Robyn Fizz</div>
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Social Communication Specialist<br>
MIT Information Systems and Technology (IS&T)<br>
Office: W92-218A Phone: 617.253.0540</div>
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<span class="Apple-style-span" style="font-family: Calibri; ">Important! Do not give out your passwords!</span><span class="Apple-style-span" style="font-family: Calibri; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; ">IS&T will *never* ask for passwords or other personal information via email.</span></div>
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Robyn Fizz<br>
Social Communications Specialist<br>
MIT Information Systems and Technology (IS&T)<br>
Office: W92-218A Phone: 617.253.0540</div>
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<span class="Apple-style-span" style="font-family: Calibri; ">Important! Do not give out your passwords!</span><span class="Apple-style-span" style="font-family: Calibri; "><br>
</span><span class="Apple-style-span" style="font-family: Calibri; ">IS&T will *never* ask for passwords or other personal information via email.</span></div>
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