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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hello Lei Han,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The server issue has been fixed. You should be able to access the ECCO V4r3 product through
<a href="https://ecco-group.org/products.htm">https://ecco-group.org/products.htm</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ou Wang<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="left" style="margin-bottom:12.0pt;text-align:left"><b><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:ZH-CN">From:
</span></b><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:ZH-CN">ecco-support <ecco-support-bounces@mit.edu> on behalf of Han Lei <lei.han@xmu.edu.my><br>
<b>Date: </b>Friday, June 30, 2023 at 8:41 AM<br>
<b>To: </b>admin@odyseallc.com <admin@odyseallc.com><br>
<b>Cc: </b>ecco-support@mit.edu <ecco-support@mit.edu><br>
<b>Subject: </b>[EXTERNAL] [ecco-support] Data access failure of ECCO on https://ecco-group.org/products.htm<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Dear Admin,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"> Thank you for holding the ECCO dataset and sharing with the public. But when I recently tried to access the data through https://ecco-group.org/products.htm. It prompted
<span lang="ZH-CN">“</span>503 Service unavailable: The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.<span lang="ZH-CN">”</span> Since I have a submission to GRL, which requires
all the data used in the paper be publicly accessible. So, my submission, which used the ECCO v4r3 dataset, cannot pass the quality check of the journal. Could you please let me know when the ECCO v4r3 dataset will become accessible again? Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Lei Han<o:p></o:p></span></p>
<p class="MsoNormal" align="left" style="text-align:left"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:ZH-CN">DISCLAIMER: This email and any attachments to it may contain privileged and confidential information and is
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Jiageng Education Development Sdn Bhd and/or its subsidiaries, related companies or entities (“XMU”) . XMU neither warrants the integrity of the information transmitted nor accepts liability (including , but not limited to , all liabilities for computer viruses)
arising out of, or in respect of this email or its attachments. <o:p></o:p></span></p>
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